Technology plays an essential role in today’s workforce – yet thousands of DC-area residents lack even basic computer skills. Byte Back addresses this challenge and simultaneously combats poverty by providing historically excluded communities an equitable pathway into the digital economy and its living-wage careers. Through digital literacy classes, adult scholars learn the basics of how to navigate computers, the internet, email, Microsoft Office, and tools like telehealth and online banking. Free industry-recognized tech certification courses prepare them for careers in either information technology or business services. Certification graduates (70 last year) get the career support they need, including job search and softs skills assistance like interview prep, resume building, cover letter direction, LinkedIn advice, internship placement, and employment assistance. Last year, 208 Byte Back scholars completed digital skills training and equipped themselves to enter the digital economy.
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